
PRIVACY POLICY
1. Introduction
Welcome to Azool Media.
Azool Media respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our mailing list, purchase our products or services, or work with us.
Our website is: https://www.azoolmedia.co.uk
For the purposes of applicable UK data protection law, Azool Media is responsible for the personal information collected through this website.
Contact details
Business name: Azool Media
Email: [email protected]
Website: https://www.azoolmedia.co.uk
Business address: CF32 9GD
2. Personal Information We Collect
We may collect and process the following types of personal information:
- Contact information: Your name, email address, telephone number and any other details you provide when contacting us.
- Enquiry information: Information you include in contact forms, emails, discovery call requests or messages about our services.
- Newsletter information: Your name, email address and subscription preferences when you sign up to receive our emails.
- Customer information: Details relating to purchases, bookings, coaching sessions, training, digital products and other services you receive from us.
- Website usage information: Information about how you use our website, including your IP address, browser type, device information and pages visited, where collected through cookies or similar technologies.
- Marketing preferences: Your preferences for receiving marketing communications from us.
We only collect personal information that is relevant to the purposes described in this policy.
3. How We Collect Your Information
We may collect personal information when you:
- Complete a contact or enquiry form on our website.
- Contact us by email, telephone or social media.
- Subscribe to our newsletter or download a free resource.
- Book a coaching session, training session or business mentoring service.
- Purchase a digital product, course or other service.
- Interact with our website, subject to your cookie and privacy settings.
- Otherwise provide information to us voluntarily.
We may also receive information through third-party platforms used to provide our services or process bookings and payments.
4. How We Use Your Personal Information
We use your personal information for the following purposes:
- To respond to enquiries and communicate with you.
- To provide social media training, business mentoring, coaching and other services.
- To process bookings, purchases and payments where applicable.
- To deliver digital products, resources and course materials.
- To send newsletters and marketing communications where we are permitted to do so.
- To manage our customer relationships and provide support.
- To operate, maintain and improve our website.
- To understand website usage and performance, where permitted.
- To maintain business records and meet legal or regulatory obligations.
- To protect our business, website and customers against fraud, misuse or security threats.
We will only use your information where we have an appropriate lawful basis for doing so.
5. Our Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases:
- Consent: Where you have given permission, for example for certain cookies or electronic marketing.
- Contract: Where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
- Legal obligation: Where we need to comply with legal or regulatory requirements.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Where we rely on consent, you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. Email Newsletters and Marketing
If you subscribe to our mailing list, we may send you newsletters, business advice, social media tips, free resources, service updates and information about our products or services.
We may use MailerLite, or another email marketing provider, to manage our mailing list and distribute emails.
Your information will be processed in accordance with the relevant provider’s privacy policy and our own data protection responsibilities.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We will send electronic marketing communications in accordance with applicable UK marketing and data protection laws.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember preferences, understand website usage and support other website features.
Cookies may include:
- Strictly necessary cookies: These help the website operate and provide features you have requested.
- Analytics cookies: These may help us understand how visitors use our website.
- Marketing cookies: These may be used to measure advertising performance or support targeted advertising.
- Functional cookies: These may remember preferences and improve your website experience.
Some cookies may be set by third-party services integrated into our website.
Where required by law, we will ask for your consent before setting non-essential cookies or activating associated tracking technologies. You can reject non-essential cookies and change or withdraw your preferences through the cookie settings available on our website.
You can also manage cookies through your browser settings. Blocking certain cookies may affect some website features.
For more information, please refer to our Cookie Policy BELOW
8. Third-Party Services
We may use third-party services to operate our website and provide our products and services. Depending on the features enabled on our website, these may include:
- WordPress and Divi for website management and design.
- MailerLite for email marketing and mailing list management.
- Payment providers to process transactions.
- Booking, contact form or customer management services.
- Website analytics services.
- Social media platforms and embedded content providers.
These providers may process personal information on our behalf or as independent controllers, depending on the service they provide.
We encourage you to review the relevant third party’s privacy policy for further information about how it handles personal information.
We do not sell your personal information to third parties.
9. How We Share Your Information
We may share your personal information where necessary with:
- Service providers who help us operate our website or deliver our services.
- Payment processors where a transaction takes place.
- Professional advisers, such as accountants or legal advisers, where appropriate.
- Regulators, public authorities or law enforcement agencies where we are legally required to do so.
- Other parties where you have given permission or where sharing is otherwise permitted by law.
We take reasonable steps to ensure that personal information is handled appropriately and protected when shared with service providers.
10. International Transfers
Some of our third-party service providers may store or process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable data protection law. This may include relying on an adequacy decision or appropriate safeguards, where required.
Further information about relevant international transfers can be requested by contacting us.
11. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain records, resolve disputes and meet legal obligations.
The retention period will depend on the type of information and the reason we hold it.
For example, we may retain customer and transaction records for the period required by applicable tax and accounting laws. Newsletter information will generally be retained while you remain subscribed, subject to any necessary records of consent, suppression or unsubscribe requests.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely.
12. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted over the internet.
13. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Access the personal information we hold about you.
- Rectify inaccurate or incomplete personal information.
- Request erasure of your personal information in certain circumstances.
- Restrict processing of your personal information in certain circumstances.
- Object to certain types of processing, including direct marketing.
- Request data portability in certain circumstances.
- Withdraw consent where we rely on consent to process your information.
- Complain to the relevant data protection regulator.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the details in this policy. We may need to verify your identity before responding.
14. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Telephone: 0303 123 1113
15. Links to Other Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing the privacy policy of any external website you visit.
16. Children’s Privacy
Our website and services are intended for adults and business owners. We do not knowingly collect personal information from children where doing so would be inappropriate or unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
Any changes will be published on this page, together with an updated revision date.
18. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact:
Azool Media
Email: [email protected]
Website: https://www.azoolmedia.co.uk
Business address: CF32 9GD
Last updated: 23 October 2026
Cookie Policy
1. Introduction
This Cookie Policy explains how Azool Media uses cookies and similar technologies on our website:
We use cookies to help our website function properly, improve the experience of visitors and, where enabled and permitted, understand how people use our website.
This policy explains what cookies are, the types of cookies that may be used on our website and how you can manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are stored on your computer, tablet or mobile phone when you visit a website.
They help websites remember information about your visit, such as your preferences or whether you have previously visited the website.
Other technologies may perform similar functions, and the same rules may apply to those technologies.
3. How We Use Cookies
Depending on the features enabled on our website, we may use the following categories of cookies.
Strictly Necessary Cookies
These cookies are needed for essential website functions, such as security, navigation or remembering your cookie consent choices.
They cannot always be switched off through our cookie consent tool because the website may not function properly without them.
Functional Cookies
These cookies may remember choices or preferences to provide a more personalised experience.
Where consent is required, these cookies will only be used after you have given permission.
Analytics Cookies
If analytics tools are enabled on our website, these cookies may help us understand how visitors find and use our website, which pages are visited and how we can improve our content.
Where required, we will ask for your consent before using analytics cookies.
Marketing Cookies
If marketing or advertising tracking tools are enabled, these cookies or similar technologies may be used to measure advertising performance or help deliver more relevant advertising.
Where required, these technologies will only be activated after you have given consent.
Please note: The categories above describe possible cookie uses. The cookies actually used on our website depend on the services and features currently installed and enabled.
4. Third-Party Cookies
Some cookies may be placed by third-party services that appear on, or support, our website.
Depending on the services we use, these may include website analytics providers, social media platforms, embedded content providers or other website tools.
These third parties may process information in accordance with their own privacy policies.
We will provide details of the third-party cookies identified on our website through our cookie consent tool and cookie scan.
5. Managing Your Cookie Preferences
When you visit our website, you may be presented with a cookie consent banner.
Where consent is required, you can choose whether to accept or reject non-essential cookies. You can also manage your preferences through the available cookie settings.
You can change or withdraw your consent at any time by reopening the cookie settings on our website.
Withdrawing consent does not affect the lawfulness of processing that took place before you withdrew it.
Please note that blocking strictly necessary cookies through your browser may affect how some parts of our website work.
6. How to Manage Cookies in Your Browser
Most web browsers allow you to view, delete or block cookies through their settings.
You can usually find these controls in your browser’s privacy or security settings.
If you choose to block all cookies, some website features may not work as intended.
Managing cookies through your browser is separate from changing your preferences through our website’s cookie consent tool.
7. How Long Do Cookies Last?
Cookies may be either:
-
Session cookies: These are generally removed when you close your browser.
-
Persistent cookies: These remain on your device until they expire or you delete them.
The length of time each cookie remains on your device depends on its purpose and the settings of the service that places it.
The specific cookie names, purposes, providers and expiry periods should be listed in the cookie information generated following a scan of our website.
8. Changes to This Cookie Policy
We may update this Cookie Policy when our website, services or use of cookies changes.
Any updates will be published on this page, together with the revised date.
We recommend checking this page periodically to stay informed about how cookies are used on our website.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact:
Azool Media
Email: [email protected]
Website: https://www.azoolmedia.co.uk
Business address: CF32 9GD
For more information about how we collect, use and protect personal information, please read our Privacy Policy ABOVE.
